Send Emails to Us
Our email inbox address is firstname.lastname@example.org.
When Bugs Happened ?
Step1, find the data directory
Use the shortcut
Shift+Command+C to go to the data directory when Markdown.app is running.
We Can also find the path by Finder:
Open Finder, use shortcut
Shift+Command+G, then input
~/.ZREY/MarkdownAppData to go to the data directory of Markdown.app.
If the application is downloaded from AppStore, because of the sandbox environment, the path to input should be
Step2, attach error log files and send to us
Under the data directory, there are two types of error log file, one starts with
error_<version>.log, the other starts with
ns_error_<version>.log. For example,
ns_error_1.0.1.log are two log file names for Markdown.app whose version is 1.0.1. You can find current version of App from the
If there are two (or one) log files, attach theme in the email. Then just send email to us and tell us what happened.